SharePoint 2016 Installation Exception – Microsoft Office installer encountered a problem because you have these Click-to-Run installer based Office programs installed on your computer

Sathish Nadarajan
 
Solution Architect
January 26, 2018
 
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I was installing SP2016 in one of the VM and encountered a strange issue. When run the installer, am getting the below exception.

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We found a problem!

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We’re sorry, Microsoft Office installer encountered a problem because you have these Click-to-Run installer based Office programs installed on your computer:

Microsoft Office Professional Plus 2016 – en-us

Windows Installer and Click-to-Run editions of Office programs don’t get along for this version, so you can only have one type installed at a time. Please try installing the Click-to-Run edition of Office instead, or uninstall your other Click-to-Run based Office programs and try this installation again.

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OK

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The only observation here is, the server in which I am trying to install is already been installed with Office 2016. Hence, this issue was coming.

Resolution:

After uninstalling the Office 2016, I was able to install the SP2016. And when I try to re-install Office 2016, again the same exception stating, already SP2016 is installed on this server. Hence, I have installed Office 2013 on that Server back.

Hence, one observation – SP2016 cannot be installed along with Office 2016 and vice versa.

 

Happy Coding,

Sathish Nadarajan.

Category : SharePoint

Author Info

Sathish Nadarajan
 
Solution Architect
 
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Sathish is a Microsoft MVP for SharePoint (Office Servers and Services) having 13+ years of experience in Microsoft Technologies. He holds a Masters Degree in Computer Aided Design and Business ...read more
 

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